Our shipping partner
DioaneART aims to deliver within the time agreed upon when you checkout. Under normal circumstance, it will be shipped out from our studio within 1-3 days after payment has been verified.
You will be able to receive your purchase within 2-5 working days. However, we are unable to guarantee that all orders will be delivered within the stipulated time frame. Our aim is to have your items shipped out as fast as possible except for some circumstances where unfortunately it is beyond our control for example courier service delays, emergency, or items out of stock.
Kindly note that we do not ship to a P.O Box address. All addresses are unable to make any adjustment once already in processing.
Tracking number will be provide, login to My Account > View order history > Remarks to view your parcel tracking number.
For more information, Please contact customer service
+6 019 966 5635